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FAQ

PROMOTIONS

STUDENT DISCOUNT
WHERE DO I ENTER MY PROMOTIONAL CODE?
CAN I ENTER MORE THAN ONE PROMO CODE?
WHY DOES MY PROMO CODE NOT WORK?
WHEN WILL THE DISCOUNT BE APPLIED?
HOW MANY TIMES CAN I USE THE SAME PROMO CODE?
CAN PROMO CODES BE USED WITH OTHER OFFERS?
IN WHAT FORMAT MUST I ENTER THE PROMO CODE?
I FORGOT TO ADD MY PROMO CODE, CAN IT STILL BE APPLIED?
WHERE CAN I FIND YOUR PROMO CODES?

Delivery

DO YOU DELIVER WORLDWIDE?
WHY IS MY COUNTRY NOT VISIBLE AT CHECKOUT?
HOW DO I TRACK MY ORDER?
I HAVEN'T RECEIVED MY ORDER
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
MY ORDER WAS DAMAGED WHEN I RECEIVED IT
I WANT TO CANCEL MY ORDER
HOW LONG DOES IT TAKE FOR MY REFUND TO PROCESS?

PRODUCT INFORMATION

ARE YOUR PRODUCTS PREGNANCY SAFE?
ARE YOUR PRODUCTS TESTED ON ANIMALS
HOW DO WE KNOW WHAT YOUR PRODUCT EXPIRATION DATES ARE?
HOW DO I KNOW WHAT PRODUCT I SHOULD BE USING?
RECOMMENDATIONS FOR TEEN SKIN?
WHEN USING PRODUCTS WITH RETINOL, SHOULD I USE EXTRA SPF PROTECTION?

Competitions

COMPETITION DETAILS

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